Privacy Policy

Effective Date: September 17, 2026
Last Updated: September 17, 2026

Nexorei (“Nexorei,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process personal information when you visit Nexorei.com, purchase our products, communicate with us, interact with our advertisements, or otherwise use our services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide to Us

When you make a purchase, create an account, subscribe to marketing communications, contact customer support, or otherwise interact with Nexorei, we may collect information such as:

  • Name

  • Email address

  • Telephone number, if provided

  • Billing address

  • Shipping address

  • Order and transaction information

  • Products purchased or viewed

  • Account information

  • Customer service communications

  • Reviews, feedback, or other information you voluntarily provide

  • Marketing and communication preferences

Payment Information

Payments are processed by Shopify and/or third-party payment service providers.

We generally do not directly receive or store your complete payment card number. Payment information is processed by the relevant payment provider in accordance with its own privacy and security practices.

Information Collected Automatically

When you visit or interact with our website, advertisements, or other digital services, we and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Device identifiers

  • Advertising identifiers, where available and permitted

  • Approximate location derived from IP address

  • Language and time zone

  • Referring URLs

  • Pages and products viewed

  • Search activity

  • Shopping cart activity

  • Purchases and conversion events

  • Date and time of visits

  • Interactions with advertisements

  • Cookie identifiers and similar online identifiers

  • Information about how you interact with our website and Services

We may collect this information through cookies, pixels, tags, scripts, SDKs, server-side technologies, and similar technologies.

2. How We Use Personal Information

We may use personal information to:

  • Provide and operate our website and Services

  • Process payments, purchases, returns, refunds, and deliveries

  • Fulfill customer orders

  • Communicate with you regarding orders or customer service inquiries

  • Maintain customer accounts

  • Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions

  • Maintain the security and functionality of our Services

  • Understand how customers use our website

  • Analyze website and advertising performance

  • Improve our products, Services, marketing, and customer experience

  • Measure advertising effectiveness and conversions

  • Provide advertisements that may be more relevant to your interests where permitted by law

  • Send marketing communications when you have consented or where otherwise permitted by applicable law

  • Comply with legal, regulatory, tax, accounting, and contractual requirements

  • Establish, exercise, or defend legal claims

  • Enforce our policies and agreements

3. Shopify

Our online store is hosted through Shopify.

Shopify provides the ecommerce platform that enables us to sell products and provide our Services. When you visit our store, create an account, place an order, use Shop Pay or other Shopify services, or otherwise interact with a Shopify-powered feature, Shopify may process personal information in connection with providing its services to us and to you.

Depending on the relevant service, Shopify may act as our service provider or processor and, in certain circumstances, may process information for its own purposes in accordance with its own privacy policies.

We encourage you to review Shopify's privacy information to learn more about its data practices.

4. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate our website, remember preferences, understand website traffic, prevent fraud, measure advertising performance, and, where permitted, provide personalized advertising.

These technologies may include:

  • Essential cookies required for website and checkout functionality

  • Preference cookies

  • Analytics cookies

  • Advertising and marketing cookies

  • Pixels and tracking technologies

  • Device or advertising identifiers

  • Similar technologies provided by Shopify and third-party advertising or analytics partners

Some cookies are necessary for the website to function. Other cookies or tracking technologies may be optional and may require your consent depending on where you live.

Where required by law, non-essential advertising or analytics technologies will be used only after the required consent has been obtained.

You may be able to manage your cookie preferences through the cookie or privacy controls made available on our website. You can also configure your browser to reject or delete certain cookies, although doing so may affect some website functionality.

5. Advertising and AppLovin

We may use third-party advertising platforms and advertising technology providers to promote Nexorei, measure advertising effectiveness, prevent advertising fraud, attribute purchases or other actions to advertising campaigns, and provide advertisements that may be relevant to users.

These providers may collect or receive information such as:

  • IP address

  • Device and browser information

  • Advertising identifiers

  • Cookie identifiers

  • Approximate location

  • Website or app activity

  • Advertising interactions

  • Ad impressions and clicks

  • Conversion and purchase-related events

  • Information used for attribution, measurement, fraud prevention, and advertising optimization

AppLovin

We work with AppLovin in connection with advertising, advertising measurement, attribution, optimization, and related services.

Where AppLovin technologies are enabled, AppLovin and its partners may collect, process, and share personal information for advertising purposes, including delivering and measuring advertisements, providing interest-based advertising where permitted, detecting fraud, and improving advertising services.

Third-party measurement providers may also collect and process information for advertising measurement and related services.

For more information about AppLovin's collection and use of personal information, please review the AppLovin Privacy Policy.

Where required by applicable law, we obtain appropriate consent before allowing AppLovin or other advertising providers to collect or process information for personalized or interest-based advertising.

We also seek to honor applicable privacy choices, including opt-outs from targeted or interest-based advertising and, where applicable, opt-outs from the “sale” or “sharing” of personal information.

We do not knowingly provide AppLovin with sensitive personal information, protected health information, precise geolocation information, financial account credentials, government-issued identifiers, or other information classified as sensitive personal information where prohibited.

6. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business and Services.

These recipients may include:

Shopify and ecommerce providers. We share information with providers that host and support our online store, checkout, accounts, and other ecommerce functionality.

Payment processors. Payment information and transaction information may be processed by payment providers in order to complete purchases, prevent fraud, process refunds, and provide payment services.

Shipping and fulfillment providers. We may share names, contact information, addresses, and order information with logistics companies, warehouses, fulfillment providers, and carriers so that products can be delivered.

Advertising and analytics providers. We may share or make information available to advertising, analytics, attribution, and measurement partners, including AppLovin, where permitted by applicable law.

Technology and business service providers. We may use providers that assist with hosting, security, fraud prevention, email, customer support, data storage, analytics, and business operations.

Professional advisers. We may disclose information to lawyers, accountants, auditors, insurers, consultants, or other advisers where reasonably necessary.

Government authorities and legal recipients. We may disclose information when we reasonably believe disclosure is required by applicable law, legal process, court order, regulatory request, or to protect our legal rights.

Business transactions. If our business or assets are involved in a merger, acquisition, financing, restructuring, sale, bankruptcy, or similar transaction, information may be transferred as part of that transaction subject to applicable law.

We do not disclose personal information to third parties for purposes unrelated to legitimate business, advertising, or legal purposes described in this Privacy Policy.

7. Personalized Advertising, Sale, Sharing, and Targeted Advertising

We do not sell personal information for money.

However, certain disclosures of personal information or online identifiers to advertising or analytics providers may be considered a “sale,” “sharing,” or processing for “targeted advertising” under certain U.S. state privacy laws even when no money is exchanged.

Where applicable law provides such rights, you may request to opt out of:

  • The sale of personal information

  • The sharing of personal information for cross-context behavioral advertising

  • Processing of personal information for targeted advertising

Where required, these choices may be available through our website's privacy or cookie preference controls. You may also contact us at support@Nexorei.com.

We will process qualifying privacy requests in accordance with applicable law.

8. Marketing Communications

If you subscribe to marketing emails or other promotional communications, we may use your contact information to send information about products, promotions, offers, and other Nexorei updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our marketing communications.

Even if you opt out of marketing messages, we may continue to send non-promotional communications relating to your purchases, account, transactions, customer service inquiries, security, or legal matters.

9. Legal Bases for Processing in the EEA, United Kingdom, and Similar Jurisdictions

Where the General Data Protection Regulation (“GDPR”), UK GDPR, or similar laws apply, we rely on one or more lawful bases for processing personal information.

These may include:

Performance of a contract. We process information when necessary to process purchases, fulfill orders, provide customer service, and otherwise provide Services you request.

Legitimate interests. We may process information for legitimate business purposes such as preventing fraud, securing our Services, improving our business, analyzing performance, and communicating with customers, provided those interests are not overridden by your rights and freedoms.

Consent. We rely on consent where required, including for certain marketing communications, advertising cookies, personalized advertising, and similar technologies.

Legal obligations. We may process information when necessary to comply with applicable laws, regulations, tax obligations, court orders, or other legal requirements.

You may withdraw consent at any time where our processing is based on consent. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a portable copy of certain personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of certain marketing communications

  • Opt out of targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Appeal certain decisions relating to a privacy request, where applicable

  • Lodge a complaint with an appropriate data protection authority

These rights are subject to exceptions and limitations under applicable law.

To exercise a privacy right, contact us at support@Nexorei.com.

We may need to verify your identity before completing certain requests. Where applicable, you may also use an authorized agent to submit a request on your behalf.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. Global Privacy Control and Other Privacy Signals

Where required by applicable law and technically supported, we may recognize legally valid browser-based opt-out preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of certain sales, sharing, or targeted advertising associated with the browser or device sending the signal.

Other privacy choices may also be available through our website's cookie or privacy preference controls.

12. International Data Transfers

Nexorei is operated by a company located in China, and our service providers may operate in the United States, China, Canada, Europe, and other countries.

As a result, your personal information may be processed in countries outside the jurisdiction where you live.

Privacy and data protection laws in these countries may differ from those in your home jurisdiction.

Where required by applicable law, we take appropriate steps designed to provide safeguards for international transfers of personal information. These measures may include contractual protections or other legally recognized transfer mechanisms.

13. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill purchases and provide Services

  • Maintain business and transaction records

  • Comply with legal, accounting, tax, and regulatory obligations

  • Resolve disputes

  • Prevent fraud and abuse

  • Enforce our agreements

  • Protect our legal rights

The appropriate retention period depends on factors such as the type of information, the purpose for which it was collected, our legal obligations, applicable limitation periods, and security requirements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law.

14. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure is completely secure. We therefore cannot guarantee absolute security.

You are also responsible for protecting passwords and other account credentials associated with your use of our Services.

15. Children's Privacy

Our Services are intended for a general audience and are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

We do not knowingly use AppLovin advertising services in connection with an individual whom we know qualifies as a child under applicable privacy laws, and we do not knowingly provide children's personal information to AppLovin.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact support@Nexorei.com. We will review the request and take appropriate action as required by applicable law.

16. Third-Party Websites and Services

Our Services may contain links to websites or services operated by third parties.

We do not control and are not responsible for the privacy, security, or data practices of third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, advertising practices, Services, or applicable legal requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last Updated” date.

Where required by law, we may provide additional notice or obtain consent before material changes take effect.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact:


Email: support@Nexorei.com